All products will reach you within a time span of 3 to 10 days. For certain remote geographies or due to unforeseen circumstances the time for deliveries may exceed 10 days.

Note:
If you require any assistance in understanding our Shipping policy, please do not hesitate to call our customer care number 040 64630900 or email us at support@superbabyonline.com .

Please note our shipping policy as follows:

  • We currently deliver to various cities across India.
  • Currently, each order may be shipped only to a single destination address. If you would like to ship products to different addresses, you will need to place multiple orders.
  • We make our best efforts to ship each item in your order within 3 working days of the order. However in some cases, we may take longer, up to 7 working days. In the unlikely event that we are not able to ship your order within 7 days of the order, we shall cancel the order, and send you an email informing you about the same. In such cases, your payment against the order shall be refunded.
  • Certain locations which are difficult to reach, the delivery time is more than 15 days. Please contact our customer care number 040 64630900 or email us at support@superbabyonline.com .
  • We ship on all week days (Monday to Saturday), excluding public holidays.
  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
  • If you believe that the product is not in good condition or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call us on 040 64630900 or email us at support@superbabyonline.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
  • For our valuable customers in the list of states below you are required to submit a form which is mandatory according to the state government rules for any shipments coming in from other states. Our customer service personnel will get in touch with you regarding this.
  • In case the product you have received is ‘Damaged’, ‘Defective’ or ‘Not as Described’, our Easy Returns promise has got you covered.Possible resolution could be Replacement, Exchange or Refund, backed by the 30 Day Replacement  Guarantee.Replacement is subject to availability of stock. If the product is out of stock, you will receive a full refund.We will process the refund via same mode of payment with 14 days . We hope you understand that the product can only be replaced or exchanged if you receive a ‘Damaged’, ‘Defective’ or ‘Not as Described’.
STATEFORMS
AssamForm 61
GujaratForm 403
Madhya PradeshForm 50
SikkimVAT Form 25
Uttranchal PradeshForm 16 (Upto Rs5000 purchase no form required)
West BengalVAT Form 50A